pentapoda:

Above screengrab is from me trying to find out how to leave feedback for the MS store employee who fixed my tablet pen. There’s NO connection between remote tech support (which this is from) and a local store salesman, but jesus, as soon as I said I needed help leaving good feedback, LOOK at those exclamation points. oh my god how awful are people normally jesus i’m so sorry

Guys, if you are feeling overwhelmed like you can’t doing anything right or help any of the people you see in the news and on your dash having also awful days, try this:

leave positive feedback for a customer service employee with their supervisor.

• as soon as someone realizes you are trying to talk to a manager to say something nice, people FLIP THEIR SHIT
• you interact with a service employee every day who does a good job, so you don’t need to look around to find someone who deserves it
• good feedback has a material affect on them at their job

How?? do? I do this??

• call the store as you leave (thanks google maps!) and ask to speak to a manager if you don’t like face-to-face
• all you have to say is “X was really helpful to me. I had a great experience. Thanks.”

Right, ok. So. I had to sell my house in a bad market and the house was kind of fucked up and nothing was going right and I got laid off at the same time in an even more terrible market and I kept fucking up trying to do stuff on my own. I just – I was worn down, just done. 

And I remember walking out of home depot after a wasted trip, even though the employee had been so helpful about finding out they couldn’t help me. I was exhausted and kind of weepy, and I thought, no, this isn’t okay, I won’t feel this shitty today. So, in this dawning moment of determined fury at myself and the circumstances, I was like, you know what, FUCK YOU UNIVERSE. SOMEONE IS GOING TO HAVE A GOOD DAY TODAY.

YOU THINK YOU CAN MAKE TODAY A NET NEGATIVE? FUCKING WATCH ME

I called home depot while I was standing in front of their door and asked to speak to a manager because I’d gotten some good help and I wanted to let someone know. The lady who answered, and then the manager when she finally found one, were just so constantly, effusively delighted from start to finish of that phone call that it was like. medication. really really good medication. it got me through the fucking day, ok

This is a life hack post. Because, guys, if you need to feel good about something you did today for another human, here is an incredibly easy win. 

and to any service employees reading this, I hope more people remember to thank you for the good interactions you give them.